Frequently Asked Questions
We know digital marketing can feel overwhelming, especially when you’re running a busy small–medium business.
This page was created to give you clear, warm and honest answers to the questions we hear most often without jargon or confusion.
If you can’t find what you’re looking for, please reach out. We’re always happy to help.
Contact Us Anytime
General Questions
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We provide a full suite of digital marketing services designed for Australian SMEs, including:
SEO
Website design & development
Meta ads (Facebook & Instagram)
Google ads
Social media management
Branding & brand identity
Free SEO audits
Free digital health checks
Each service is delivered with warm, human communication and a strategic, results-driven approach.
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We specialise in small to medium Australian businesses - it’s who we’re built for. No matter your size, we take the time to understand your needs and support your growth.
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We support a wide range of industries, including:
Trades
Dance studios & performing arts
Beauty & wellness
Clinics & allied health
Retail & e-commerce
Education & RTOs
Hospitality
Real estate
Professional services
Childcare
Local service providers
If your customers are online - we can support you.
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Yes - 100%. We understand Australian markets, suburbs, customer behaviour and business challenges.
Everything we do is tailored specifically for the Aussie SME landscape.
SEO Questions
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SEO (Search Engine Optimisation) helps your business appear higher on Google for the keywords your customers are searching for.
It’s essential because:
People hardly scroll past page one
Visibility builds trust
Good SEO leads to more enquiries
It gives you long-term growth without paying for ads
If you want consistent, organic traffic, SEO is crucial.
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SEO builds over time. Most businesses begin seeing positive movement within 3–4 months, and stronger momentum around 6–12 months.
It’s like a slow coffee drip - steady, consistent, reliable.
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Costs vary depending on your industry, competition and website needs.
We offer personalised proposals based on your goals, not one-size-fits-all packages.
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Yes - they complement each other beautifully.
Ads = fast results
SEO = long-term, stable growthTogether, they create a powerful digital presence.
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We assess:
Your rankings
Technical SEO
On-page optimisation
Local visibility
Content gaps
Competitor performance
Then we send you a clear, human-friendly report with insights and next steps.