Digital Espresso
Effective Date: 30/01/2025

1. Introduction
Welcome to Digital Espresso. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services. This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect
We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, business details, and other contact information.

• Billing Information: Payment details, invoicing information, and transaction records.

• Technical Information: IP address, browser type, operating system, and other device-related data.

• Usage Data: Information about how you interact with our website and services, including cookies and analytics data.

• Marketing and Communication Data: Preferences for receiving marketing from us and communication preferences.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To provide and manage our services.

• To process transactions and send invoices.

• To communicate with you regarding updates, marketing, and service-related information.

• To improve our website, services, and customer experience.

• To comply with legal obligations under Australian law.

4. Data Sharing and Disclosure
We do not sell or trade your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist with business operations, including payment processing, website hosting, and marketing services.

• Legal Authorities: If required by law or to protect our legal rights under Australian legislation.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration, in accordance with the Australian Privacy Principles.

6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Your Rights and Choices
Under the Privacy Act 1988 (Cth), you may have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict certain data processing activities.

• Withdraw consent where applicable.

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, contact us at hello@digitalespresso.au.

8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies separately.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us at:

Digital Espresso
Westpoint Shopping Centre, Level 4, Shop 4023/17 Patrick St, Blacktown NSW 2148
hello@digitalespresso.au
0422 132 141